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TE-A-ME SHIPPING INFORMATION

HOW MUCH CAFFEINE IS IN TEA?

Caffeine content in tea varies with every blend. Factors like region, weather, time of harvest, method of roasting and processing affects the caffeine content. Even brewing method, water temperature and time steeped affects the caffeine. Generally speaking, black tea contains more caffeine than green tea, while fruit & flower infusions and herbal blends contains no caffeine.

IS YOUR TEA BAGS STAPLE FREE?

All our tea bags are Staple Free – so you no more have to worry about the dangers of the metallic pins, which not only alter the health benefits of the tea but also prove to be harmful.

HOW DO I BREW THE BEST TASTING CUP OF TEA?

Steep your tea as per instructions – to avoid bitterness from over-steeping. Water temperatures and brewing time will vary as per the tea variant. TE-A-ME Teas are easy to brew, delicious in flavor and our green teas are better – not bitter.

WHY ARE YOUR TEAS BAGS IN HEAT-SEALED ENVELOPES?

We believe that fresher the tea is, healthier it is. TE-A-ME Teas are tea bags that are heat sealed, processed and packaged at our own Factory. This process locks in its freshness and brings you finest of aromas with greatest of benefits.

HOW DO I KEEP MY TEA FRESH?

Keep your tea away from moisture and limit exposure to sunlight. While you may not have to worry about sealed tea bags, ensure your loose-leaf teas are stored in airtight containers and shelved away from moisture.

We recommend storing tea in a dry, cool and dark space. Tea should ideally be kept away from heat, light and air to ensure its aroma stays intact.

Do not store your teas in the freezer or refrigerator.

IS THERE AN EXPIRATION DATE ON TEA?

Tea does not have an expiration date, but it can start to lose freshness over time. At TE-A-ME we label all of our products with a "BEST BEFORE" date to ensure that you experience the best we have to offer.

IS YOUR TEA VEGAN?

Our blended teas and herbal tisanes are crafted using plant-based ingredients and natural flavors including tea leaves, herbs, spices, fruits and flowers that are suitable for a vegan diet.

However, please check the label as some of our teas may include honey or honey flavor.

DO YOU OFFER GIFT WRAPPING?

Currently, we do not offer gift-wrapping. However, we do offer a range of gift boxes products. Our gift boxes are as elegant, well designed and classy as any gift solution on the market. Please explore our gifting section.

HOW DO YOU SHIP YOUR ORDERS?

We deliver most of our orders through our courier partners such as First Flight, DTDC Couriers and Delhivery. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders. We also deliver our internationally.

HOW MANY DAYS DOES IT TAKE FOR AN ORDER TO BE DELIVERED?

We deliver your order within 3-5 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 5-8 business days.

Delivery by ground takes a little longer than air couriers. Deliveries to very remote locations such as North East may take up to 9 business days or longer, depending on the location's geographical constraints.

WHAT ARE YOUR SHIPPING CHARGES?

We deliver an order free of cost at your doorstep for all orders above INR 399. We bear all the octroi/sales tax and there is no additional shipping charge that you have to pay at the time of the delivery. However, if you order amount is less than INR 399, a minimal shipping charge of INR 65 is applicable.

CASH ON DELIVERY

Cash on Delivery is free for all the orders above INR 899/-. All orders placed via COD will be verified electronically or telephonically before the dispatch takes place. Only Cash payment is accepted for COD orders. Payment through cheque, demand draft or credit card, etc. will not be accepted at all. However, if your order amount is more than INR 400 and less than INR 899, you can also make the payment on Cash on Delivery with minimal charge of INR 80 is applicable.

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